Frequently Asked Questions

Welcome! Below you'll find our categorized FAQ to help you find answers to common questions about Good2Go and its products.

If you have additional questions, please contact our sales team.

Security & Loss Prevention

Customer Experience

Employee Experience

Monthly Fees & Installation Costs

Software & Hardware

Data Privacy & Analytics

Customizations

Future Features

Tech Support

How does Good2Go prevent crime and misuse?

Good2Go’s effectiveness derives from the simple act of requiring a personal device to access a secure space. As soon as someone must use their smartphone it drives an immediate change in human behavior. Each user creates a digital fingerprint deterring bad actors.

How is Good2Go more secure than keys and punch codes?

Keys can easily be easily stolen and/or duplicated. Punch codes lack accountability because PINs are commonly over shared. Good2Go's digital credential is a unique mobile pass that can only be used one time and cannot be shared.

Can you identify and block users (i.e. bad actors)?

We retain data related to usage of the system and certain identifiers like IP address and other ‘markers’ (e.g. browser and device fingerprinting). Bad actors are deterred and if needed, will be blocked from use in future software release.

Good platform.

Take back control of your restrooms and fitting rooms with Good2Go automated access technology. Our solution secures your blind spots and prevents bad actors from targeting your store while boosting customer and staff satisfaction.

Talk to Sales